Ask about floors, lifts, parking, large appliances, fragile goods, and disassembly. State whether materials, packing, loading, and placement are included. Explain how extra items or a second trip change the quote.
Ask about room count, large or fragile items, stairs or lifts, parking, access distance, packing, disassembly, and both addresses. A video walkthrough or site visit may be needed for a complex move; say how an estimate could change if details are missing. Separate transport from packing or storage, and record agreed inventory carefully without publishing the customer's address or possessions.
List excluded services such as packing, appliance disconnection, or storage instead of assuming the customer understands the estimate.
Ask the customer to identify high-value, fragile, or unusually heavy items and agree how they will be protected. Note access at both ends, lift dimensions, and parking permits. Confirm any excluded packing or disconnection work in writing so the estimate does not imply a full-service move.
Offer an inspection for jobs that cannot be priced reliably from a list. Show your moving service process on KobStore; create a page and gather details before quoting.
