Record floor area, toilets, workstations, kitchens, waste requirements, and opening hours. Separate daily tasks from periodic work such as windows or carpets. Define key handling, quality checks, absence cover, and how extra work is approved.

Inspect the premises and record floor areas, washrooms, shared spaces, occupancy, operating hours, access, waste handling, supply responsibilities, and required frequency. Price staff hours and supervision against the agreed checklist, not a vague "office clean" label. Propose a trial or review point and write how additional areas or after-hours work are approved. Keep client keys and access codes controlled and return them securely.

Agree who holds keys and how access is logged, returned, or revoked when the contract ends.

Ask who supplies keys, alarm access, waste bags, and cleaning materials, and record how each is returned or replenished. Put a point of contact on the schedule for missed areas or urgent access issues. Review staffing and actual time after a trial period before fixing the recurring fee.

Review labour hours after the first weeks. Create a KobStore page for your office-cleaning service at kobstore.co.ke/register and explain the information needed for a site quote.