Make a list of locations you can reach at the times customers need you. Decide whether travel is included, charged separately, or quoted after the address is known. If two areas have different fees or response windows, explain that rather than presenting them as identical.

Create a short service-area list from completed jobs and realistic travel limits, not from places you hope to rank in. Explain whether travel depends on job size, traffic, or access, and confirm the exact location before accepting a booking. Review the list whenever staffing or transport changes. Do not create separate profiles for places where you have no genuine staffed business location.

Ask whether a customer needs a home visit, remote service, or drop-off before promising coverage. Some jobs may be served across Kenya online while others require a local visit; distinguish those offers clearly. Review listed areas after staffing or transport changes, and avoid implying a physical branch where no staffed location exists.

Update your listings when coverage changes. Do not use a town name in a profile if you cannot actually provide the service there. KobStore allows you to describe your offer publicly; create a page and include only service areas you can support.