Ask the resident what help they want and which areas or belongings should not be moved. Tell the provider about access needs, pets, mobility concerns, and preferred cleaning products. Agree who will be present, how arrival will be confirmed, and which contact should be called if the resident is unavailable.
Keep the first visit focused and check that the service respects the resident’s instructions and privacy. Avoid sharing medical details that are not needed for the job. Browse service businesses on KobStore and confirm the task list and access arrangements with the provider and resident.
