After completing the work, send a short note thanking the customer and sharing the review link if they choose to leave feedback. Do not offer discounts, gifts, or other benefits in exchange for a review. Do not selectively ask only customers you expect to praise you.
Ask all customers consistently after a completed interaction, whether the feedback is likely to be positive or negative. Send the platform's normal review link with a neutral invitation and no reward, discount, or requested star rating. Do not ask only happy customers or pressure someone who declines. If a customer reports a problem instead, listen and address it through your service process as well as leaving reviews independent.
Use the same neutral request process for all completed customers, and note when it was sent. If a review is removed, use the platform's appeal route rather than repeatedly asking customers to repost. Respond in a way that explains your process to future readers.
Google’s review policies require genuine experience and prohibit incentives. Keep the request optional and avoid revealing customer details publicly. KobStore can provide a page where customers review your service details; create your profile and build trust through accurate information.
