Use a neutral request after service completion. Do not write reviews for clients, create accounts to review your own business, or offer a benefit for a positive rating. If a review is false, use the platform’s reporting process and reply with concise facts without disclosing private information.
Do not buy reviews, offer a gift for a rating, ask staff to pose as customers, or selectively route only happy clients to a public review page. If you suspect a fake review, preserve the link and job records and use the platform's official report process. Respond factually without accusing a named person publicly. A steady record of honest feedback is more credible than a sudden burst.
Make review requests a routine step for all completed work, not a reward for a favourable response. Train staff not to write reviews for customers or ask family to post. If a review looks suspicious, preserve relevant records and use the platform's process; do not retaliate with a public accusation or fabricated counter-review.
Keep genuine evidence of completed work and customer communication. A KobStore page supports clear service information, not artificial ratings; create a profile and build credibility through real work.
