Score suppliers on delivery time, complete orders, product quality, price stability, packaging, payment terms, returns, and response time. Use actual records and review the score regularly. Give a supplier a chance to correct a problem when appropriate.
Weight the measures that matter most to the business. A low-price supplier with repeated shortages may cost more overall. Keep a backup option for essential products and document the reason for major supplier changes.
KobStore can help a Kenyan seller observe demand and offer performance while the supplier scorecard measures what happens behind the scenes. Better supplier decisions support a more reliable customer offer.
