Describe the home size, number of rooms, bathrooms, surfaces, and tasks required. Ask whether the quote is by hour, room, or job; whether cleaning products and transport are included; and how many cleaners will attend. If you need a deep clean, list tasks such as inside cabinets or window tracks instead of assuming they are standard.

Confirm arrival time, payment terms, cancellation terms, and what happens if the agreed checklist is not completed. In Nairobi apartment buildings, confirm estate entry, parking, and lift access in advance. For a first visit, put away valuables and agree on access arrangements. Browse service businesses on KobStore and confirm the cleaning scope and total price with a provider.