Send photos of the sofa from several angles and explain what is wrong: sagging, a broken frame, torn fabric, or loose stitching. Ask whether the provider will inspect it before quoting and whether they can repair the underlying structure, not just cover visible damage. Choose fabric or foam only after checking available samples and costs.
Confirm collection, delivery, timeline, deposit, and what happens if hidden damage changes the price. Browse service listings on KobStore and request an itemised repair scope before handing over furniture.
