Record the customer, item, variation, quantity, contact method, and date added. State whether the list guarantees stock or only provides an early notification. Contact people in order when stock arrives and give a fair response period before moving to the next person.
Do not collect payment for unavailable stock unless the terms, delivery date, refund process, and customer rights are clear. Remove outdated requests and protect customer information. Review which items repeatedly need a waitlist and adjust buying decisions.
KobStore can help a Kenyan seller display current availability and direct interested customers to a controlled enquiry process. Accurate wording prevents a waitlist from becoming an accidental promise.
