Choose a consistent time to compare sales records with cash received, mobile-money transactions, bank deposits, refunds, and credit still owed. Match each payment to an order or invoice using a reference, customer, amount, and date. Record fees and reversals separately rather than treating every message as a completed sale.

Investigate differences while the transaction is still easy to trace. Record the explanation and who checked it. Keep business payment records separate from personal spending as far as practical, and back up the records securely. If the transaction volume is high or the books are complex, ask an accountant to help design a suitable process.

Reconciliation is an internal control, not a substitute for tax or accounting advice. Keep your public offer organised as well as your records: create a KobStore business storefront and direct buyers to current product details.