Recommend a related item only when it works with the main purchase. Explain why it may help and show its price separately. Do not add an extra product to an order without confirmation. A small accessory, refill, protective item, or complementary service should be easy to accept or decline.
Review which recommendations customers accept and which they ignore. Remove suggestions that are unrelated or reduce trust. Keep the main product clear so the customer does not feel that the business is hiding the actual price.
KobStore can help a Kenyan seller organise related offers beside the main product or service. Clear presentation supports useful recommendations while leaving the buying decision with the customer.
