Identify the tasks taking too much owner time and calculate the cost of delaying them. Decide whether the need is permanent, seasonal, part-time, or project-based. Prepare the role, pay, schedule, responsibilities, training, and supervision before recruiting.
Test the workload and cash requirement. A new employee should not be expected to solve unclear processes without support. Review performance using practical measures such as completed work, response time, accuracy, and customer feedback.
KobStore can help a Kenyan business organise the customer-facing offer while a new staff member takes on defined sales or support responsibilities. Good hiring follows a clear operational need.
