Keep dispatch evidence that identifies the parcel and date without exposing personal details in public posts.
Use a private order reference, retain carrier acknowledgement or a safe photo of the parcel, and restrict records to necessary staff. Confirm collection or courier arrangements for the order directly; the seller manages payment and delivery.
Proof can help resolve a query, but it does not establish that a parcel was opened or accepted in perfect condition.
A private dispatch record can show date, parcel condition, carrier reference, and staff member without exposing a customer's name or address. Crop or redact labels before any public photo, and inspect the image at full resolution. Keep proof restricted to staff handling the order and retain it only as long as the business needs it. Remove unnecessary copies when the retention need ends, but preserve the transaction record required for resolving the handover.
