Review labour, supplier, travel, and overhead changes to establish the new price. Contact recurring clients directly, show old and new rates where practical, and clarify whether existing confirmed work keeps its agreed price. Avoid apologising for a sustainable rate or making unsupported claims.
Give clients advance notice, the effective date, and a plain explanation of what changed in your costs or scope. Separate the new price from work already agreed, and honour any written commitment that remains in force. Offer a chance to discuss a different service frequency or scope rather than quietly reducing quality. Keep the message factual; clients can decide whether the new arrangement works for them.
Give recurring clients time to discuss a price change before renewal and confirm its date in writing. If scope is reduced, update the schedule and invoice. Keep another customer's rate private when explaining your costs.
Update online listings and quote templates on the effective date. Use KobStore to keep your public service information current; create or update your page.
