Check the transaction reference, amount, date, and payment status before deciding. Tell the customer what has been confirmed, what remains pending, and when the next update will come. Keep the order on hold until payment is verified.
Require a named reviewer and approval date before a new listing goes live. This catches missing prices and supply problems early.
Start with one real case involving explain payment reversals to kenyan customers. Record the starting position, the cost or time involved, the customer result, and the change made. Review the evidence after four weeks before extending the process to the whole business.
KobStore can help the seller show payment instructions clearly before an order is made.
