Share the pipe location, material if known, visible damage, and whether walls or floors must be opened. Ask whether the first visit is for diagnosis or a complete repair, what emergency charges apply, and whether replacement materials are included. If the property has a caretaker or landlord, confirm who can approve access and repairs.
Ask the plumber to test the repair before closing an access panel or covering the pipe. Get photographs of concealed work and a receipt for materials and labour. Browse service providers on KobStore and confirm response time, call-out terms, and who will approve the work.
