Compare the delivery with the order before signing or paying. Check quantity, size, colour, model, expiry date, packaging, and visible damage. Photograph serious problems and record the supplier, delivery date, and affected items. Do not mix unverified stock with saleable stock.

Agree in advance how shortages and damaged goods will be reported. Keep the delivery note, invoice, and messages together. If the same problem happens repeatedly, calculate its cost and renegotiate or change the supplier.

KobStore helps a Kenyan seller show accurate product information to buyers, but supplier quality begins before an item reaches the storefront. Good inspections reduce returns and protect customer confidence.