Compare the delivery note with what you ordered: product, quantity, size, colour, model, batch or expiry where relevant, and agreed packaging. Check visible damage and sample the product when a reasonable inspection is possible. Photograph discrepancies and write them on the delivery record before confirming receipt, following the supplier’s process.
Separate items that need checking from stock ready for sale. Contact the supplier promptly with the order reference and evidence, and ask for the next step in writing. Record the cost and time caused by repeated shortages or defects so supplier performance is based on more than unit price.
Use a consistent checklist even when the delivery is familiar. Accurate listings start with stock you have checked; set up your KobStore storefront and publish only offers you can stand behind.
