Define what counts as a revision and what counts as a new request. State the number included, response deadline, and charge for additional work. Ask customers to group their feedback instead of sending scattered changes across several messages.
Review the original brief before accepting a revision. If the work missed the agreed requirement, correct it as part of the service. If the customer changed direction, explain the additional impact respectfully. Track revision time so future packages are priced realistically.
KobStore can present a Kenyan provider’s service scope and package conditions clearly before booking. Clear information helps customers give better feedback and reduces disputes about what the original price covered.
