Ask only for the name or message needed to prepare the agreed gift, and confirm what will appear on the finished item before production. Do not request personal details that have no use in the order.
Confirm spelling privately and keep the approved wording with the order reference. If a buyer changes the text, send a new proof rather than relying on a message thread that mixes versions.
Restrict access to staff preparing the item, and do not reuse a name, address, or message in a public photo or marketing post without permission. A buyer sharing details for fulfilment has not necessarily agreed to promotion.
Show examples with fictional or sample wording. Remove temporary working copies after fulfilment when they are no longer needed, while keeping any order record required for ordinary business purposes.
