Define who qualifies for a sample, what quantity is provided, whether the customer pays delivery, and how follow-up will happen. For services, provide a limited demonstration rather than completing the full job for free. Record the sample cost and resulting sales.
Do not give samples to every person who asks if the product has a high cost or limited availability. Explain what the sample is meant to show and what remains different in a full order. Review the policy after a fixed number of samples.
KobStore can present the full product or service offer so a sample leads to a clear next step. A Kenyan seller can use the storefront to show details that a small sample cannot communicate.
