Write a short overview, then list individual services with inclusions and exclusions. Add relevant work samples with permission, current business contact details, and the areas you serve. State whether the customer books directly or requests a quote.
A first-time customer should be able to confirm your identity, service scope, coverage, credentials where relevant, contact route, and what happens after an enquiry. Say whether you work alone or send a team if that affects access. Include an arrival-confirmation method and explain how estimates are approved. Do not publish home addresses, personal ID documents, or sensitive information as a substitute for trust.
Keep a copy of the profile details shared with a customer so the arrival information matches the current team.
Use a separate business number or verified caller ID where practical, and tell customers how you will identify the worker who arrives. Explain whether a team member may contact them from another number. Never ask customers to post identification documents publicly just to prove that an appointment is genuine.
Ask someone unfamiliar with the business to find answers to common questions. KobStore supports a public page for your services; create your profile and keep it current.
