Review revenue, margin, cash, customer sources, repeat sales, stock, staff, suppliers, complaints, and owner time. Compare the original assumptions with actual results. Identify which products or services created reliable value and which created work without enough return.
Choose a small number of next-year priorities with a budget and measure. Do not expand every part of the business at once. Keep records of the decisions and revisit them quarterly.
KobStore can show how the public offer and customer enquiries performed during the year. Combine that information with financial records to guide the next stage of a Kenyan business.
