Check that you still accept every listed service and can serve each named area. Test phone and enquiry links, confirm opening hours, inspect prices and quote notes, and remove expired promotions. Review unanswered questions and customer feedback for information missing from the profile.
Once a month, check whether each listing still has the right phone, hours, service area, categories, photos, and working contact links. Record the date and who made any change, then test from a customer's phone. If a listing is duplicated or controlled by a former worker, use the platform's official ownership or correction process rather than creating another profile that adds confusion.
Keep a dated checklist of corrections so staff can confirm which channels have been updated and which still need attention.
Use a recurring calendar reminder and assign a person to check the listings. Include a test call or link check, review current hours and coverage, and note unresolved ownership or verification issues. Save the results so next month's review can focus on changes rather than repeating the same search from scratch.
Record when the review was completed and who owns the next update. Keep your KobStore details in the checklist; create or review your page so customers see a current offer.
