Preparing a very small order can take almost as much time as a larger one. Calculate the product margin after packaging, handling, payment, and delivery costs. If a minimum is necessary, make it visible before the buyer spends time choosing. Do not introduce it unexpectedly at the final step.
Consider alternatives such as collection, a paid delivery option, a suitable product bundle, or combining items into one shipment. Review the minimum by route and order type; a local pickup and a long-distance parcel do not have the same cost structure. Track how many customers leave because of the policy and whether the minimum actually protects margin.
Use a simple rule customers can understand, and make exceptions consistently. Show your ordering and delivery conditions on a KobStore storefront, where buyers can review them before enquiring.
