Decide which products can be sampled, who qualifies, how much is offered, and how the sample is handled. For food, cosmetics, or personal items, use appropriate hygiene and safety controls. Tell the customer whether the sample is free, paid, or part of a later order.

Record the product, date, customer interest, and result. Do not treat every sample as a sale. Review which samples produce genuine orders and stop options that only consume stock.

KobStore can help a Kenyan seller show the full product details and ordering route after a customer samples an item. The sample should support an informed purchase, not replace a clear offer.