Record the supplier, delivery date, batch number, expiry date where applicable, quantity received, and quantity sold. Store older batches where they will be used first when the product requires that practice. Train staff to record the batch involved in a customer complaint.
If a supplier announces a problem, the business can identify the affected stock instead of stopping every sale. Keep records for products where safety, quality, or expiry is important. Review the process whenever staff or storage arrangements change.
KobStore can support clear product descriptions and availability information for Kenyan customers, while batch tracking remains an internal control. Accurate records allow the seller to act responsibly without creating unnecessary disruption.
