Review Google, directories, website, social profiles, and KobStore when travel capacity changes. Confirm whether the new area requires a different fee, appointment window, or minimum job size. Do not accept a location and disclose an unexpected travel charge only after the customer has booked.
When your coverage changes, edit every public profile you control and update the service page, social bios, quote templates, and saved WhatsApp replies. Remove areas you cannot reliably reach, then explain any travel conditions for edge locations. Tell customers with open enquiries directly if the new limit affects them. Check old directory entries over the following weeks because stale listings can continue circulating after your main page is corrected.
Send the update first to customers with active quotes or appointments so they are not surprised by a coverage change. Then revise public listings and check for duplicates or old pages you no longer control. Keep a note of each platform's update date because some edits may take time to appear.
Keep a list of profiles and dates updated. Use your KobStore page as one of those sources of truth; create or update it with the areas you currently serve.
