Ask for examples in the same service type and scale, and clarify the provider’s role in each. Request references only with the past client’s consent. For regulated or safety-critical work, verify the credential with the issuing authority rather than relying solely on a badge or social profile.
Ask for examples that match the service and complexity you need, then confirm the person's role, timeframe, and permission to contact the reference. Look at the process and communication as well as the finished result. For regulated or safety-critical work, check current credentials through the relevant official route. Do not rely on screenshots or badges alone, and avoid requesting private client files as proof.
Ask permission before contacting a reference and agree what may be discussed. Ask about communication, punctuality, scope changes, and follow-through, not private records. Combine references with credential checks and a written agreement.
Protect client privacy when gathering evidence. A KobStore page can organise a provider’s offer and permitted work examples; create a profile and keep proof accurate.
