Make an environmental statement only as broad as the evidence allows. Identify the product part it covers, such as packaging or one material, rather than applying the claim to the entire item without support.
Keep the supplier declaration, invoice, or other supporting record with the product details, and note what the document actually verifies. A claim about recycled content, for example, should not be stretched into a general claim about impact.
Avoid broad labels such as green or eco-friendly when you cannot explain the basis. If evidence is limited, describe a specific material fact in plain language and leave out a benefit you cannot substantiate.
Review the wording when a supplier or package changes. Keep dated evidence tied to the version being sold so staff do not repeat an old statement about a different product.
