Include the location, landmark, contact person, preferred time, access limits, parcel notes, and customer availability. Keep private details out of public listings and share them only for the order.
Separate supplier lead time from processing and delivery time. Customers can accept a wait when each part of it is explained honestly.
Start with one real case involving write clear delivery instructions for kenyan couriers. Record the starting position, the cost or time involved, the customer result, and the change made. Review the evidence after four weeks before extending the process to the whole business.
KobStore can explain general delivery conditions while the order record carries the specific instructions.
