Agree on pickup cutoffs, load limits, contact persons, service areas, and escalation for delays. Keep delivery evidence tied to each consignment and review route performance with the client. Do not promise capacity you cannot reserve.

Identify organisations with a recurring transport need and ask about routes, cargo type, loading requirements, frequency, invoicing, and contact procedures. Start with a clearly scoped trial or first job if both sides agree, then review timing and service records together. Confirm insurance and cargo responsibilities accurately. Keep each customer's rates, schedules, and contact details confidential when discussing capacity with another account.

Agree invoice contacts and purchase-order requirements before the first trip to avoid preventable payment delays.

Agree a primary contact, dispatch notice, delivery confirmation, invoicing cycle, and process for route changes. Review completed trips with the account and resolve service gaps before promising more capacity. Do not share one client's cargo information or commercial terms with another business.

Set account terms and credit limits in writing. List transport services on KobStore; create a provider page and describe your routes and dispatch process.