Ask for origin, destination, cargo description, size, weight, access, and whether loading equipment is required. State fuel, tolls, waiting, additional stops, and overnight costs. Confirm who secures the load and signs at delivery.
Collect cargo dimensions and weight, collection and delivery points, loading access, handling needs, timing, and any restrictions before quoting. Clarify whether loading, packaging, waiting, tolls, or insurance are included and who is responsible for the cargo at each stage. Do not accept prohibited or unsafe goods. Confirm the final route and cargo description in writing before dispatch.
Ask whether the cargo needs special handling and decline loads that exceed vehicle capacity or safe restraint.
Confirm the customer has declared the cargo accurately and provide a process for reporting damage in transit.
Confirm load dimensions, weight, packaging, and any hazardous or restricted contents before agreeing a vehicle and route. Record who loads and secures the cargo and who signs on delivery. Check that the vehicle and restraints are appropriate; decline a load that cannot be carried safely or lawfully.
Use a written inventory and delivery acknowledgement. List transport services on KobStore; create your profile and ask customers for route and load details.
