List the work you handle, such as calendar support, document formatting, inbox triage, or data entry. State your availability and time zone, tools you use, and the access a client must provide. Do not imply that you can provide regulated legal, accounting, or medical work unless qualified.
Describe the working overlap you can offer in East Africa Time, the communication channel, and realistic response windows; remote does not mean available at all hours. Clarify whether you use the client's software or your own and how passwords are shared safely. A small paid trial with a defined task can test collaboration, but state its fee and output rather than presenting unpaid work as a condition.
Use a short onboarding checklist for each new account: approved tasks, tools, decision-maker, access method, and what must be escalated before action. Agree how you will report completed work and flag a blocked task. Review the arrangement after the first week so unclear instructions do not turn into repeated corrections.
Use a paid trial task or a small initial scope to test fit. Agree on confidentiality, file ownership, approval steps, and how access is revoked when work ends. Create a KobStore page and present your remote support services with a clear task list.
