A referral often arrives as a WhatsApp message saying, ?Call this person; they sell good furniture.? The buyer still needs to know what is available, where the business operates, how delivery works, and whether the item in the forwarded photograph is current. A KobStore storefront can give the referrer one shareable destination for those details instead of asking them to forward old screenshots and several separate messages.
Prepare the page for the person receiving it
A Nairobi furniture maker should show actual pieces, dimensions, material choices, lead time, and which estates or towns delivery reaches. A Kisumu caterer should explain menu style, guest-count range, booking notice, and service area. Keep prices or starting prices clear where possible, and identify what changes the final quote. Use photographs of your own work and ask the customer before featuring identifiable people or premises.
Before sharing the link, test it on a phone and ask someone unfamiliar with the business to find the contact action, location, and key terms. Remove expired promotions and mark made-to-order items correctly. A referral is not a confirmed order: reply to the new customer, check stock or availability, and agree payment, delivery, and timing directly.
Give referrers a simple handover
Send a short message they can forward with your link and the types of customers you can help. Do not ask them to share other people?s phone numbers without consent. Use the storefront to present the offer, then track enquiries and completed sales in your normal business records. KobStore provides a public page; the seller remains responsible for answering promptly and fulfilling the agreement. Review current plan terms to confirm which storefront features suit your business.
