Explain the type and location of the system, last service date if known, access to the cover, and symptoms you have noticed. Ask what vehicle or equipment is needed, whether the quoted charge includes transport and disposal, and what site conditions can add to the price. Check that the provider will explain any safety or access requirements.

Agree how the work will be completed and what evidence or receipt you will receive. Never enter a tank or confined drainage space; these areas can contain lethal gases. Browse service businesses on KobStore and discuss access, disposal, and the written quote before confirming a service.