Ask whether the bookkeeper will record transactions only or also reconcile bank and mobile-money statements, manage invoices, and prepare reports. Agree on file formats, monthly deadlines, approval steps, and how missing documents will be flagged. Keep account credentials private; use role-based access where available.

Clarify fees by transaction volume or time and how sensitive records are stored and returned if the arrangement ends. Browse service listings on KobStore and ask bookkeepers for a written scope and data-handling process.