Ask the plumber to show what was repaired and test the fixture under normal use. Check the visible joints and surrounding area for leaks, and confirm that water flow and drainage work as expected. For concealed work, request photographs before it is covered and keep any replaced parts if they matter to a warranty or dispute.
Get an itemised receipt and written follow-up or workmanship terms. If you paid by M-Pesa in Kenya, match the transaction reference to the receipt. If a problem returns, contact the provider promptly with the date and evidence. Find a service provider through KobStore and confirm the repair scope and any follow-up terms before authorising work.





