A number without a unit can confuse a customer. Is the KSh price per item, per metre, per person, per visit, or for the whole package? A Nairobi caterer should say whether a meal figure includes staff and transport; a Nakuru furniture seller should explain whether delivery and assembly are included. On KobStore, write the price basis next to the offer instead of expecting a buyer to infer it.
Explain what changes the final amount
For a product, list the size, model, material, quantity, and available options that affect price. For a service, describe the task, duration, location, and conditions that make the price a starting figure rather than a fixed quote. State any call-out, delivery, installation, weekend, or rush charge before work begins. If a site visit is required, say whether it is free or paid and whether the fee is credited toward approved work.
Keep discounts honest: show the original and current prices only when the comparison is genuine, and include the promotion end date and conditions. Update figures when supplier costs change and remove old promotional artwork from social channels. If you cannot maintain exact stock pricing, give a realistic range and invite the customer to confirm availability.
Reduce avoidable price messages
Compare your listing on a phone with the questions customers actually ask. A short note such as ?delivery quoted by estate and item size? is more useful than hiding the price altogether. KobStore gives a business a place to present seller-provided prices and details; final terms should be confirmed directly. Review current KobStore pricing separately from your own product or service charges.
