Sharing an owner's KobStore password with every worker makes it difficult to know who changed a listing, order or setting, and exposes more account information than a role may require. Where team access is available to your seller account, create a separate login for each person and assign only the dashboard tabs needed for that job. The available areas include Overview, Inventory, Growth, Tasks, Community, Settings and Guide; seller-specific labels may vary.
Match access to the work
A staff member who records shop sales may need inventory or POS-related access, while someone handling customer messages may need a different set of tabs. Avoid giving Settings access simply for convenience if the employee does not maintain account or storefront details. Use a unique work email and password for each team member; never send credentials in a public group or reuse the owner's login.
When adding a member, assign at least the tabs required and explain which actions need owner approval. Review the access list when responsibilities change. KobStore's team controls allow eligible owners to deactivate or remove a member; deactivate promptly when someone leaves or no longer needs access, and remove access that is no longer appropriate.
Review access as part of staff changes
Keep a simple record of each person's role, assigned tabs and review date. Check active users periodically and after a phone, email or employment change. If a staff member used a shared password in the past, update the owner's credentials and sign out sessions through the available account controls.
Separate accounts support accountability, but they do not replace training or careful handling of customer data. Give staff only the access their work requires and keep the owner account private.
