How to Record Customer Payments Against Credit

When a customer pays part or all of a credit balance, record the payment immediately. Select the right customer, enter the amount received, and give confirmation of the remaining balance.

KobStore updates the customer’s balance after the payment is recorded. This creates a payment history that can be checked when the customer returns or questions the amount.

Never reduce a balance from memory or mark a payment against a different customer. Small identification mistakes become difficult to resolve when several accounts are overdue.